Crystal 8.5
Goldmine database
I'm creating an activity report that lists the activities (pulling from CONTHIST.RECTYPE) in the Detail section. The problem is that GM doesn't present the activity name, but rather picks up a 1-2 character "code" for the activity instead.
GM Tech Support sent me the list of the various first 1-2 characters of the rectype and their associated activities. An example is as follows:
A Appointment
C Phone Call
CC Call Back
CI Incoming Call
In my report I want to display the actual name of the activity as opposed to the 1-2 letter character code. For example,
If Rectype="CI" display "Incoming Call"
Any idea on how to accomplish this?
Goldmine database
I'm creating an activity report that lists the activities (pulling from CONTHIST.RECTYPE) in the Detail section. The problem is that GM doesn't present the activity name, but rather picks up a 1-2 character "code" for the activity instead.
GM Tech Support sent me the list of the various first 1-2 characters of the rectype and their associated activities. An example is as follows:
A Appointment
C Phone Call
CC Call Back
CI Incoming Call
In my report I want to display the actual name of the activity as opposed to the 1-2 letter character code. For example,
If Rectype="CI" display "Incoming Call"
Any idea on how to accomplish this?