Display name on analog phone

[brionjdci]

Hello,

I've a MXe with an ASU II on release 8.0.7_16.2.

I cannot display name or number on ONS phone.
I've changed parameters in the class of service, display name ONS internal to YES, display number ONS internal to YES, ONS CLASS/CLIP set to YES....

And no result, my phone continue to display "external call".

I've tried on a AVAYA PBX and no problem, my phone display the number and the name of the extensions.

Someone have ideas???

Thanks

 

[nytalkin]

Did you upgrade firmware on the ASu when you went to *.0 on the MXe?

30 years and it's still true.....NO GOOD DEED GOES UNPUNISHED!

 

[brionjdci]

Hello Nytalkin,

thanks for your response and no i didn't.

How you do that?
Have you an URL or a file with explanations?

 

[nytalkin]

OOPS....I misread your post, sorry. Now that I have looked at it again, have you reset the MXe since adding the CLASS/CLIP parameter? You might be able to get away with just restarting the ASU.

30 years and it's still true.....NO GOOD DEED GOES UNPUNISHED!

 

[brionjdci]

Hello,

yes I have already restart the ASU...

I don't understand????

 

[kwbMitel]

Do the Digital / IP phones display CLID?

What trunk type?



*******************************************************
Occam's Razor - All things being equal, the simplest solution is the right one.

 

[brionjdci]

Hello and thanks,

I haven't try with trunk yet.

I've tried between two phones, analog and ip phones, and no name or extensions are displayed.

I programmed the MXe in my office before going to the customer.