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cyberjamel
MIS
Is there a way to get the Caller name to show up first instead of the number or extension. I have 1230 models where this happens and only if I hit the down arrow do I see the name.
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Display Caller Name First 3
- Thread starter cyberjamel
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nanningmiss
Technical User
In fact, it is done on 1230 phone set.
Services - Telephone Options - Caller ID display order
Services - Telephone Options - Caller ID display order
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The ability to specify the display order was added in CS 1000 6.0.
Caller ID display order
The Caller ID can appear in two formats:
• Number, name (Default)—Caller ID number always appears on the first line. If the number and name (Calling Party Name Display [CPND] or Preferred Name Match [PNM]) cannot fit on one line, then the name appears on the second or third line.
• Name, number—Caller ID name always appears on the first line and
the number is displayed on the second line. If the name does not exist, the number appears on the first line.
Caller ID display order
The Caller ID can appear in two formats:
• Number, name (Default)—Caller ID number always appears on the first line. If the number and name (Calling Party Name Display [CPND] or Preferred Name Match [PNM]) cannot fit on one line, then the name appears on the second or third line.
• Name, number—Caller ID name always appears on the first line and
the number is displayed on the second line. If the name does not exist, the number appears on the first line.
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