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[Nev2800]

The time did not update on one individual's phone this past weekend. I instructed him to unplug the phone, wait about 10 minutes and then plug the phone back in. (This has worked for a number of individuals.) Since Monday, though, the display has not come back on this individual's phone - no time or date display. The caller ID is working for incoming calls, though.

I was just curious if anyone else has seen this problem and if so, have you found a solution?

Thank you.

 

[demanding]

Have not seen that, but instead of unplugging the phone, you should be able to just have them access their soft keys (MENU...and put a date/time button in there), press the button under date/time and then have them EXIT. That always updates ours immediately.

 

[letman2]

try hitting the exit button on the phone. It works for us