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Display ANI on phone for Outbound calls

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sgursahaney

sgursahaney

Programmer
Jun 11, 2001
57
US
We have an automated system that places outbound calls through our Avaya PBX and then transfers the call to an ACD queue when the called person answers. The call center wants the telephone number of the person the automated system dialed to appear on the phone display when the call is received by the agent. Is there anyway for the outbound phone number to be displayed on the phone after the call is transferred?
 
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