Dislaying call goin to voicemail

[Chambri]

Hi guys.

I'am new to the avaya world and i have a quick question for you.

Could it be possible to have a display of the calls that are goin to the voicemail ?

Exemple.

Somebody call me, i don't pick the call, after 4 rings the call is sending to the voicemail.

The guy let a message to the voicemail like "Ok i'll call you later".

If he let no phone number, how can i call him back ?

There is no trace of his call on the call log.

Is there a way to know the number of the people that are goin to the voicemail ?

Thanks by advance.


Best regards.

 

[kjrnec]

Couldn't you just look at your Call Detail Reporting software to see who called at that time?