Hello,
Having an odd case at 5 locations in which a previously working discount is now giving a "Maximum amount is $xx.xx" where $xx.xx is the subtotal. It is only occurring when combined with other discounts (and appears to be related to taxes). The discount works fine when it is the only one used on a check.
The issue began when we upgraded these locations to Micros 3700 V5.xx from V4.xx (worked fine and there was no error prior to upgrade). We do have V5 running at locations (not upgrades but original V5's) in which this discount is working correctly and are (or at least appear to be) set up the exact same.
I tried deselecting and then re-selecting all discount itemizers (seemed worth trying), but it did not seem to have any impact.
Any suggestions would be appreciated.
Thank you!
Having an odd case at 5 locations in which a previously working discount is now giving a "Maximum amount is $xx.xx" where $xx.xx is the subtotal. It is only occurring when combined with other discounts (and appears to be related to taxes). The discount works fine when it is the only one used on a check.
The issue began when we upgraded these locations to Micros 3700 V5.xx from V4.xx (worked fine and there was no error prior to upgrade). We do have V5 running at locations (not upgrades but original V5's) in which this discount is working correctly and are (or at least appear to be) set up the exact same.
I tried deselecting and then re-selecting all discount itemizers (seemed worth trying), but it did not seem to have any impact.
Any suggestions would be appreciated.
Thank you!