Hi,
we are using the Octel VMX 100 with Software 7.1.4.and i have a problem without a solution.
Scenario Description:
A pbx extension is diverted to the VMX100.
An internal or external party calls the extension and the Mailbox at the VMX answer the call.
(sometimes the greeting is on and sometimes the greeting is off)
1.When the caller leave a message and do not hang on the vmx answer with the Message. "Thanks for the message please
enter a extension number" when the caller do nothing the greeting from the intercept mailbax is played.
2.When the caller do nothing after the BEEP ( to leave a message) he gets the greeting from the intercept mailbox as well.
What i want is, the VMX should disconnect the call after silent is detected.
No other Greetings should be played.
At the system parameter, cos and info table i can`t find nothing to reach this goal.
Br Stefan
we are using the Octel VMX 100 with Software 7.1.4.and i have a problem without a solution.
Scenario Description:
A pbx extension is diverted to the VMX100.
An internal or external party calls the extension and the Mailbox at the VMX answer the call.
(sometimes the greeting is on and sometimes the greeting is off)
1.When the caller leave a message and do not hang on the vmx answer with the Message. "Thanks for the message please
enter a extension number" when the caller do nothing the greeting from the intercept mailbax is played.
2.When the caller do nothing after the BEEP ( to leave a message) he gets the greeting from the intercept mailbox as well.
What i want is, the VMX should disconnect the call after silent is detected.
No other Greetings should be played.
At the system parameter, cos and info table i can`t find nothing to reach this goal.
Br Stefan