Is there a way to Disable a feature on a phone (specifically DND) so that even if someone presses Feature 85 it will not go on DND?
I took away the DND button when the phone in our ticket booth kept being put and left on DND. and that worked for for a while. however now someone has figured out that they can put the phone on DND by pressing feature 85 but apparently they either don't know how to disable the feature or they are forgetting and leaving it on DND. making taking the button away counterproductive as they now can't take the phone off of DND even if they wanted to.
If this is not possible any other thoughts on workarounds would be appreciated as well.
I took away the DND button when the phone in our ticket booth kept being put and left on DND. and that worked for for a while. however now someone has figured out that they can put the phone on DND by pressing feature 85 but apparently they either don't know how to disable the feature or they are forgetting and leaving it on DND. making taking the button away counterproductive as they now can't take the phone off of DND even if they wanted to.
If this is not possible any other thoughts on workarounds would be appreciated as well.