Voiceguy77
IS-IT--Management
Hi All
I have kind of a weird question. We have some agents in our call center with a daily minimum of calls they must field per day. The problem we are having is when they reach that quota they start to slow down noticeably. Does anyone know of a way to disable the call log on the 24xx series phones in a way that the agents cant just turn it back on? Any help is greatly appreciated.
I have kind of a weird question. We have some agents in our call center with a daily minimum of calls they must field per day. The problem we are having is when they reach that quota they start to slow down noticeably. Does anyone know of a way to disable the call log on the 24xx series phones in a way that the agents cant just turn it back on? Any help is greatly appreciated.