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Disable redirect to operator

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bashboosh

MIS
Mar 2, 2008
103
SA
Hi,
I have BCM50 site to site implemented. When i direct dial to a DN at site B, if the user didnt attend the call, it redirects to the operator. How can set it as follows:
- if call not answered, stay ring until picked (ring forever)
- Or, forward to central greeting table (saying "the person is not available, please try again later")

Thanks for your help
 
Remove the FWD NO Answer and FWD Busy on the phone and in the feature settings make the Transfer callback to off.Also turn off DRT.
 
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