Disable account yet be able to send NDR?

[Kiriray]

Hi,

We're using exchange 5.5, a user is going on vacation. We don't want her to receive any emails while she was gone. I know if we disable the account, she won't get any email at all, which is what we want. But is there a way to set the something like an Out of Office message while her account's disabled? We want the senders to know that she will not be available for a certain period of time.

suggestions greatly appreciated.

 

[Griffyn]

Why not just redirect her e-mail to another account?

From the sender's point of view who are sending e-mails to this vacationing user, all they want to know is that their e-mail was received and is being handled.

Who will be handling these e-mails eventually? The vacationing user? Then you want them to have copies of these e-mails when they come back - so just use the Out of Office for them to notify the senders that they'll be handled later on.

If somebody else will be handling these e-mails, then just use a redirect - no notification required.

If you're suggesting that the e-mails won't be handled at all while this user is on vacation, and you don't care to know who has been e-mailing her, then I would suggest reconsidering That's poor service.

 

[Kiriray]

We know we can forward, they (client) didn't want that. They did't really want to keep receiving the user's email since she's going to be gone for a while. They've already sent a note to important people (business contacts) informing her of her leave. They dont want her to come back with her mailbox full of email. Nobody else will be handling her mail. We temporarily disabled the account. We just thought that it would be nice to have notification (modified, if possible) sent to senders even though her account's disabled.

 

[dennisbbb]

Put her account into Mailbox Cleanup Agent and have it automatically clean in 7 days or whatever time you need.