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DISA problems

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MasterCommDave

Technical User
Jan 17, 2007
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I have Norstar MICS 7.1 equipped with E&M trunk module in slot 1 of expansion module. Trying to get loop start trunk on 2nd card of Main cabinet to allow for DISA calling. I can get trunk to answer and recognize DISA password but then when dialing access code to dial out dial tone is never broken. I was under the impression that the E&M trunk cartridge would provide the DTMF. Is there something in programming I am missing?
 
If the digits map onto the DISA DN, the caller hears
stuttered dial tone. They must enter a six-digit Class of
Service (COS) password from a DTMF telephone to hear
system dial tone.
They can then enter a:
— target line number
— line pool access code
— remote feature code

If the digits map onto the Auto DN, the caller hears system
dial tone. They can then enter:
— a target line number
— the DISA DN, which will prompt for a Class of Service
password
— a line pool access code
— a destination code
— a remote feature code from a DTMF telephone

So if you hear system dialtone if must work.
Double check access codes/routes that you are dialing the right one perhaps.

=----(((((((((()----=
curlycord
 
Don't forget to set the Line Trunk Number for AUTO ANSWER
 
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