DISA call dont show number called (CDR) due to CNA

[Supportvzla]

I have a DISA with DID trunks with the CNA activated.
I found that when the DID trunks have CNA the CDR shows a first record (A record) showing the phone number where I called from, and a second record (N record) where (instead of the phone number I called) I get the same number where I called from.
If I set the DID trunks to CND then I get things the right way: A first record (A record) showing the Authorization code and a second record (N record) with the number I called
What could be wrong

supportvzla

 

[acewarlock]

If I set the DID trunks to CND then I get things the right way: A first record (A record) showing the Authorization code and a second record (N record) with the number I called
What could be wrong.


If you get things the way you want them, then nothing is wrong.

What are you trying to accomplish by making it CNA ?

 

[Supportvzla]

We set the DID trunks to CNA because we want to know the phone number of the person who is calling us.

supportvzla

 

[acewarlock]

CLS CLIA Calling Line Identification Allowed
CNA is for multi freq sig

Below are the defaults for CDR in the RDB.


CDR (NO) YES Call Detail Recording
- INC (NO) YES CDR records generated on incoming calls
- LAST (NO) YES CDR record printing content option for redirected calls
- TTA (NO) YES Time To Answer output in CDR
- ABAN (NO) YES Abandoned call records output for this route
- QREC (NO) YES CDR ACD Q initial connection records to be generated
- OAL (NO) YES CDR on outgoing calls
- - OTL (NO) YES CDR on Outgoing Toll calls
- - AIA (NO) YES Answered call Identification Allowed
- - OAN (YES) NO CDR timing starts On Answer supervision of outgoing calls
- - OPD (NO) YES Outpulsed Digits in CDR
- CDRX (NO) YES Print CDRX records on multiple call transfer for non-PPM
outgoing calls
- NDP aaa 0-32 Number of Digits Printed (aaa = INC or EXC)
- CDRY (NO) YES CDR Public Network Feature Invoke records will be generated
CDRB (NO) YES Abandoned call on busy tone records
OPA (NO) YES Will generate CDR or CDAS record for PPM pulses

 

[Supportvzla]

Acewarlock, where do I find that prompt (CLIA)
I searched in LD 14, LD 11, LD 16 and I cant find it
By the way if you set the CNA in the DID trunks (R2MF)they show the number of the caller.

supportvzla

 

[acewarlock]

LD 15
TYPE CDB
CUST 0
NET_DATA
CLID YES

 

[Supportvzla]

I think the CLID is only for ISDN??
We are using DID (R2mf)to connect to the local carrier

supportvzla

 

[acewarlock]

CFN LD 17
CLID (NO) YES Calling Line ID in the CDR



Here is the CLIA I forgot to tell you where it was.

TRUNKS LD 14

CLS
(CLID) Calling Line Identification Denied acli-24
CLIA Calling Line Identification Allowed

 

[Supportvzla]

Even tough I set the CLID to yes in LD 17, the prompt CLIA doesnt show up in LD 14. I think this is due to the fact that the connection to the local carrier is non-ISDN. It is a R2mf DID.

supportvzla