Direct to ARS on MCD

[pandabear1]

according to Mitel on the MCD 6 the option Location Baed Routing is supposed to be the same as direct to ars on the 200, just more programming involved. Has anyone trie it yet?
I am going to try it anyway just to see for myself and get familiar with what needs to be programmed.

 

[LoopyLou]

Not sure about the 200. May be able to massage the programming to do the same thing. The Location Based routing feature I am interesting is for proper 911 routing. i.e you hotdesk in at another city and your 911 call goes out on the local 3300 rather then the 3300 that is your primary controller.

I'd tell you a UDP joke but I'm afraid you won't get it. TCP jokes are the best because you always get them.

 

[pandabear1]

I use direct to ars on 200 lots and I was talking with a Mitel engineer today and he thought that the location based routing would do the same as direct to ars does on the 200. I have to try it for myself.
I asked him about the DCR for direct to ars on MCD and he thought this was Mitel's start on achieving that.................we will see

 

[kwbMitel]

Nope, the engineer didn't know what you were talking about.

Location based routing simply decides where the call originates (post digit analysis)

you can resort to programming your ARS without an access code, I've done this on occasion

**********************************************
What's most important is that you realise ... There is no spoon.

 

[LoopyLou]

That is what I thought too.

I'd tell you a UDP joke but I'm afraid you won't get it. TCP jokes are the best because you always get them.

 

[pandabear1]

I am back on this and I totally agree the Location based routing would not work. Can direct to ars not be accomplished through ARS? Is there something I am missing, it would take some programming but what is the gotcha that I am missing?

thanks

 

[kwbMitel]

Actually it is quite easy if you are careful to avoid conflicts.

Simply program your ARS without an access code.

Of course this assumes you have 10 digit local dialing. If you're outside of NA, I can't advise well.

**********************************************
What's most important is that you realise ... There is no spoon.

 

[pandabear1]

thanks for the reply kwbMitel, I have tried programming this on my lab switch and it seems to work as long as 10 digit dialing which is in most places now. Tried the 911 calling and then access to voicemail and no problem, was just concerned if there was something that might bite me down the road

 

[kwbMitel]

Nope, just avoid conflicts, especially with 1.

I've done is several times.

**********************************************
What's most important is that you realise ... There is no spoon.

 

[pandabear1]

got this working for the most part, the only hopefully small change is this site has some currently using the direct to ars on the 200 and some not, so in an area with an area code that starts with a 9 the side that uses direct to ars hear dial tone after the 9 (i.e. area code 905) but the call still goes through without dialing the prefix 9 to get out. If i delete the dial tone after the 9 in the ars programming the admin side do not hear dial tone after dialing prefix 9 and then their 10 digits but again the call still goes out. Other than that it seems to work ok.