direct shortcuts work ok but navigating to subfolder no good

[1221314121]

Hi tek tippers,
Im trying to help a mate and not succeeding. Hes xp sp2 machine lets you follow a shortcut to a folder fine but when you are navigating through explorer it locks up when you follow a sub-folder explorer and gives you a dr watson error.

Has anyone come accross that?

If we must we will repair but i dont want to do that if its not necessary

thanks all

 

[linney]

A couple of things to try.

See if System Restore will get you back to a restore point before your problem with Explorer.

Try Safe Mode (Do you have this problem in Safe Mode?).

Try running ChkDsk to check your drive for errors. Right click your Drive icon/ Properties/ Tools/ Error Checking.

Run the System File Checker program from the Run Box by typing.....Sfc /Scannow in it and have your XP CD handy.

HOW TO: Verify Unsigned Device Drivers in Windows XP

http://support.microsoft.com/support/kb/articles/q308/5/14.asp

If they don't work you could try repairing windows by running it over itself. You will lose all your windows updates but your files will be untouched.

How to Perform an In-Place Upgrade (Reinstallation) of Windows XP (Q315341)

http://support.microsoft.com/support/kb/articles/q315/3/41.asp

You should also look at the possibility of a malware infection.

Removing adware & spyware
faq608-4650

Microsoft (GIANT Antispyware) Beta available
Thread779-979113