Direct line voice mail with partner pc card rel.3

[fender1973]

I have an Avaya partner rel.6 with a partner Voice Messaging PC Card, Release 3. I have phone line that is only supposed to go to a specific extension and if that person does not answer, her voicemail for that extension should pick it up. So far I can get the phone to ring but her voice mail never picks it up and neither does the AA which is fine because I don't want the AA to pick up this line. Help!!!! Thanks.

 

[itpphoneguy]

Hi fender1973,
Normally, with Partner mail units, you just assign line ownership. On the phone system, #206 option 3 for that line. It seems that the PVM cards are very limited in what they can do, so someone please correct me if I'm mistaken here.
-Chris

 

[TouchToneTommy]

Use Call Cover #208 with PC Card Mail. No Line Ownership option in the voice mail.

 

[itpphoneguy]

Thanks TTT,
Boy, those cards are grim.

 

[fender1973]

Thanks Guys, I will try that solution and let you know.