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Digital Set will not ring IP set 2

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lastation4

IS-IT--Management
Jun 21, 2024
12
US
Symptoms to reproduce:

7.65 CS1000
Any Digital Set
Any IP set

Basically when I dial the DN of the IP set or the digital set from the other, it will tell me to RLS and try again.
Another weird thing is that I have a MIRAN card and I can dial the DNs for MOH but only on the Digital Set.

I've troubleshot this with the local CS1000 guru and have tried clean reinstalling on multiple occasions. We think it's some kind of CLS error.

 
This also appears in my CS1000 every time I try to ring the IP set:

BUG020
BUG020 : 200 0
BUG020 + 00B25902 00AD4288 00AD4228 00AD4371 00AD3DBA
BUG20 + 00ABA2C0 00AA8F15 00AA7A64 00A71AB7 00A712D0
BUG020 + 00A705CE 00A6593D 00A57D95 00A54525 00A533B5
BUG20 + 00A5188F 00A51220 01F6CEE1 01EAF867 01EA3267
BUG020 + 01F06A7A 01EFF9C7 01EFAE8D 01D536B3 01D5360E
BUG20 + 01D4ECCA 01D47C3E 01C798AC 011E3C67
 
Code:
DES  LS4IPS
TN   200 0 01 01  VIRTUAL
TYPE 2004P1
CDEN 8D
CTYP XDLC
CUST 0
NUID
NHTN
CFG_ZONE 00001
CUR_ZONE 00001
MRT
ERL  0
ECL  0
FDN
TGAR 0
LDN  NO
NCOS 0
SGRP 0
RNPG 0
SCI  0
SSU
XLST
SFLT NO
CAC_MFC 0
CLS  UNR FBD WTA LPR MTD FND HTD TDD HFD CRPD
     MWD LMPN RMMD SMWD AAD IMD XHD IRD NID OLD VCE DRG1
     POD SLKD CCSD SWD LND CNDD
     CFTD SFD MRD DDV CNID CDCA MSID DAPA BFED RCBD
     ICDD CDMD LLCN MCTD CLBD AUTU
     GPUD DPUD DNDD CFXD ARHD CLTD ASCD
     CPFA CPTA ABDD CFHD FICD NAID BUZZ AGRD MOAD
     UDI RCC HBTD AHD IPND  DDGA NAMA MIND PRSD NRWD NRCD NROD
     DRDD EXR0
     USMD USRD ULAD CCBD RTDD RBDD RBHD PGND FLXD FTTC DNDY DNO3 MCBN
     FDSD NOVD VOLA VOUD CDMR PRED RECD MCDD T87D SBMD
     KEM2 MSNV FRA  PKCH MUTA MWTD DVLD CROD ELCD VMSA
CPND_LANG ENG
HUNT
PLEV 02
PUID
UPWD
DANI NO
AST
IAPG 0
AACS NO
ITNA NO
DGRP
MLWU_LANG 0
MLNG ENG
DNDR 0
KEY  00 MCR 4069 0     MARP
     01
     02
     03
     04
     05
     06
     07
     08
     09
     10
     11
     12
     13
     14
     15
     16
     17 TRN
     18 AO6
     19 CFW 4
     20 RGA
     21 PRK
     22 RNP
     23
     24 PRS
     25 CHG
     26 CPN
     27
     28
     29
     30
     31
DATE 21 JUN 2024

Code:
DES  LSDSK
TN   000 0 05 00  VIRTUAL
TYPE 2008
CDEN 8D
CTYP XDLC
CUST 0
MRT
ERL  0
FDN
TGAR 0
LDN  NO
NCOS 0
SGRP 0
RNPG 0
SCI  0
SSU
XLST
SFLT NO
CAC_MFC 0
CLS  UNR FBD WTA LPR MTD FND HTD TDD HFD
     MWD LMPN RMMD SMWD AAD IMD XHD IRD NID OLD VCE DRG1
     POD SLKD CCSD SWD LND CNDA
     CFTD SFD MRD DDV CNID CDCA MSID DAPA BFED RCBD
     ICDD CDMD LLCN MCTD CLBD AUTU
     GPUD DPUD DNDA CFXD ARHD CLTD ASCD
     CPFA CPTA ABDD CFHD FICD NAID BUZZ AGRD MOAD
     UDI RCC HBTD AHD IPND  DDGA NAMA MIND PRSD NRWD NRCD NROD
     DRDD EXR0
     USMD USRD ULAD CCBD RTDD RBDD RBHD PGND FLXD FTTC DNDY DNO3 MCBN
     FDSD NOVD CDMR PRED RECD MCDD T87D SBMD
     PKCH CROD ELCD
CPND_LANG ENG
HUNT
PLEV 02
PUID
UPWD
DANI YES
AST
IAPG 0
AACS NO
ITNA NO
DGRP
MLWU_LANG 0
DNDR 0
KEY  00 MCR 6969 0     MARP
     01
     02 ADL 16
     03 ADL 16
     04
     05 RGA
     06 MSB
     07
DATE 21 JUN 2024

Regarding DSPs, they were set wrong and corrected, no change whatsoever.
 
do a LD 80 enhanced trace

for example trace the digital set

LD 80
. entc 000 0 05 00 100
. gotr

Make a call from 6969 to 4069
 
Here's the output of the LD 80 trace of the digital set.

Code:
.11:12:17     24/06/2024
 TN 000 0 05 00
KEY               0   MCR MARP ACTIVE  TN 000 0 05 00  IPMG 000 0

ORIG   TN 000 0 05 00  IPMG 000 0  KEY 0  MCR MARP  CUST 0  DN 6969  TYPE 2008
  SIGNALLING ENCRYPTION: INSEC
TERM  NONE
TDTN    100     SLOT    0   18   PTY SLOT  0   23
DIAL DN NONE
MAIN_PM  READY
TALKSLOT  NONE
EES_DATA:
NONE
QUEU  DIAL
CALL ID 0 34803



KEY               1   NUL  IDLE
KEY               2   ADL  IDLE
KEY               3   ADL  IDLE
KEY               4   NUL  IDLE
KEY               5   RGA  IDLE
KEY               6   MSB  IDLE
KEY               7   NUL  IDLE


.11:12:17     24/06/2024
 TN 000 0 05 00
KEY               0   MCR MARP ACTIVE  TN 000 0 05 00  IPMG 000 0

ORIG   TN 000 0 05 00  IPMG 000 0  KEY 0  MCR MARP  CUST 0  DN 6969  TYPE 2008
  SIGNALLING ENCRYPTION: INSEC
TERM  NONE
DIAL DN 4
MAIN_PM  DIAL    AUX_PM  DNTRAN
TALKSLOT  NONE
EES_DATA:
NONE
QUEU  128
CALL ID 0 34803



KEY               1   NUL  IDLE
KEY               2   ADL  IDLE
KEY               3   ADL  IDLE
KEY               4   NUL  IDLE
KEY               5   RGA  IDLE
KEY               6   MSB  IDLE
KEY               7   NUL  IDLE


.11:12:17     24/06/2024
BUG020
BUG020 : 200 0
BUG020 +   00B25902 00AD4288 00AD4228 00AD4371 00AD3DBA
BUG20 + 00ABA2C0 00AA8F15 00AA7A64 00A71AB7 00A712D0
BUG020 + 00A705CE 00A6593D 00A57D95 00A54525 00A533B5
BUG20 + 00A5188F 00A51220 01F6CEE1 01EAF867 01EA3267
BUG020 + 01F06A7A 01EFF9C7 01EFAE8D 01D536B3 01D5360E
BUG20 + 01D4ECCA 01D47C3E 01C798AC 011E3C67

 TN 000 0 05 00
KEY               0   MCR MARP ACTIVE  TN 000 0 05 00  IPMG 000 0

ORIG   TN 000 0 05 00  IPMG 000 0  KEY 0  MCR MARP  CUST 0  DN 6969  TYPE 2008
  SIGNALLING ENCRYPTION: INSEC
TERM  NONE
TDTN    100     SLOT    0   3   PTY SLOT  0   8
DIAL DN 4069
MAIN_PM  REOR
TALKSLOT  NONE
EES_DATA:
NONE
QUEU  DIAL
CALL ID 0 34803



KEY               1   NUL  IDLE
KEY               2   ADL  IDLE
KEY               3   ADL  IDLE
KEY               4   NUL  IDLE
KEY               5   RGA  IDLE
KEY               6   MSB  IDLE
KEY               7   NUL  IDLE


.
 
Are these normal MG1000 boxes ? if so can you post
LD 32
stat 0 0 0
stat 0 0 11


Also can you do the same trace back the other way (entc 200 0 01 01 100, gotr) and call the digital
 
These are M1 Option 11 boxes.

Code:
> ld 80
TRA000
.entc 200 0 01 00 100


 gotr


.18:28:39     25/06/2024
 VTN 200 0 01 00
KEY               0   MCR MARP  IDLE
KEY               1   NUL  IDLE
KEY               2   NUL  IDLE
KEY               3   NUL  IDLE
KEY               4   NUL  IDLE
KEY               5   NUL  IDLE
KEY               6   NUL  IDLE
KEY               7   NUL  IDLE
KEY               8   NUL  IDLE
KEY               9   NUL  IDLE
KEY              10  NUL  IDLE
KEY              11  NUL  IDLE
KEY              12  NUL  IDLE
KEY              13  NUL  IDLE
KEY              14  NUL  IDLE
KEY              15  NUL  IDLE
KEY              16  NUL  IDLE
KEY              17  TRN  IDLE
KEY              18  AO6  IDLE
KEY              19  CFW  IDLE
KEY              20  RGA  IDLE
KEY              21  PRK  IDLE
KEY              22  RNP  IDLE
KEY              23  NUL  IDLE
KEY              24  PRS  IDLE
KEY              25  CHG  IDLE
KEY              26  CPN  IDLE
KEY              27  NUL  IDLE
KEY              28  NUL  IDLE
KEY              29  NUL  IDLE
KEY              30  NUL  IDLE
KEY              31  NUL  IDLE


.18:28:53     25/06/2024
 VTN 200 0 01 00
KEY               0   MCR MARP ACTIVE  VTN 200 0 01 00

ORIG   VTN 200 0 01 00  KEY 0  MCR MARP  CUST 0  DN 4069  TYPE 2004P1
  SIGNALLING ENCRYPTION: INSEC
  MEDIA ENDPOINT IP: 192.168.1.47  PORT: 5200
TERM  NONE
TDTN    100     SLOT    0   1   PTY SLOT  0   1
DIAL DN NONE
MAIN_PM  READY
TALKSLOT  NONE
EES_DATA:
NONE
QUEU  DIAL
CALL ID 0 34974



KEY               1   NUL  IDLE
KEY               2   NUL  IDLE
KEY               3   NUL  IDLE
KEY               4   NUL  IDLE
KEY               5   NUL  IDLE
KEY               6   NUL  IDLE
KEY               7   NUL  IDLE
KEY               8   NUL  IDLE
KEY               9   NUL  IDLE
KEY              10  NUL  IDLE
KEY              11  NUL  IDLE
KEY              12  NUL  IDLE
KEY              13  NUL  IDLE
KEY              14  NUL  IDLE
KEY              15  NUL  IDLE
KEY              16  NUL  IDLE
KEY              17  TRN  IDLE
KEY              18  AO6  IDLE
KEY              19  CFW  IDLE
KEY              20  RGA  IDLE
KEY              21  PRK  IDLE
KEY              22  RNP  IDLE
KEY              23  NUL  IDLE
KEY              24  PRS  IDLE
KEY              25  CHG  IDLE
KEY              26  CPN  IDLE
KEY              27  NUL  IDLE
KEY              28  NUL  IDLE
KEY              29  NUL  IDLE
KEY              30  NUL  IDLE
KEY              31  NUL  IDLE


.18:28:53     25/06/2024
 VTN 200 0 01 00
KEY               0   MCR MARP ACTIVE  VTN 200 0 01 00

ORIG   VTN 200 0 01 00  KEY 0  MCR MARP  CUST 0  DN 4069  TYPE 2004P1
  SIGNALLING ENCRYPTION: INSEC
  MEDIA ENDPOINT IP: 192.168.1.47  PORT: 5200
TERM  NONE
TDTN    100     SLOT    0   1   PTY SLOT  0   1
DIAL DN 6969
MAIN_PM  REOR
TALKSLOT  NONE
EES_DATA:
NONE
QUEU  DIAL
CALL ID 0 34974



KEY               1   NUL  IDLE
KEY               2   NUL  IDLE
KEY               3   NUL  IDLE
KEY               4   NUL  IDLE
KEY               5   NUL  IDLE
KEY               6   NUL  IDLE
KEY               7   NUL  IDLE
KEY               8   NUL  IDLE
KEY               9   NUL  IDLE
KEY              10  NUL  IDLE
KEY              11  NUL  IDLE
KEY              12  NUL  IDLE
KEY              13  NUL  IDLE
KEY              14  NUL  IDLE
KEY              15  NUL  IDLE
KEY              16  NUL  IDLE
KEY              17  TRN  IDLE
KEY              18  AO6  IDLE
KEY              19  CFW  IDLE
KEY              20  RGA  IDLE
KEY              21  PRK  IDLE
KEY              22  RNP  IDLE
KEY              23  NUL  IDLE
KEY              24  PRS  IDLE
KEY              25  CHG  IDLE
KEY              26  CPN  IDLE
KEY              27  NUL  IDLE
KEY              28  NUL  IDLE
KEY              29  NUL  IDLE
KEY              30  NUL  IDLE
KEY              31  NUL  IDLE


.18:28:53     25/06/2024
 VTN 200 0 01 00
KEY               0   MCR MARP ACTIVE  VTN 200 0 01 00

ORIG   VTN 200 0 01 00  KEY 0  MCR MARP  CUST 0  DN 4069  TYPE 2004P1
  SIGNALLING ENCRYPTION: INSEC
  MEDIA ENDPOINT IP: 192.168.1.47  PORT: 5200
TERM  NONE
TDTN    100     SLOT    0   1   PTY SLOT  0   1
DIAL DN 6969
MAIN_PM  REOR
TALKSLOT  NONE
EES_DATA:
NONE
QUEU  DIAL
CALL ID 0 34974



KEY               1   NUL  IDLE
KEY               2   NUL  IDLE
KEY               3   NUL  IDLE
KEY               4   NUL  IDLE
KEY               5   NUL  IDLE
KEY               6   NUL  IDLE
KEY               7   NUL  IDLE
KEY               8   NUL  IDLE
KEY               9   NUL  IDLE
KEY              10  NUL  IDLE
KEY              11  NUL  IDLE
KEY              12  NUL  IDLE
KEY              13  NUL  IDLE
KEY              14  NUL  IDLE
KEY              15  NUL  IDLE
KEY              16  NUL  IDLE
KEY              17  TRN  IDLE
KEY              18  AO6  IDLE
KEY              19  CFW  IDLE
KEY              20  RGA  IDLE
KEY              21  PRK  IDLE
KEY              22  RNP  IDLE
KEY              23  NUL  IDLE
KEY              24  PRS  IDLE
KEY              25  CHG  IDLE
KEY              26  CPN  IDLE
KEY              27  NUL  IDLE
KEY              28  NUL  IDLE
KEY              29  NUL  IDLE
KEY              30  NUL  IDLE
KEY              31  NUL  IDLE


.18:28:57     25/06/2024
 VTN 200 0 01 00
KEY               0   MCR MARP  IDLE
KEY               1   NUL  IDLE
KEY               2   NUL  IDLE
KEY               3   NUL  IDLE
KEY               4   NUL  IDLE
KEY               5   NUL  IDLE
KEY               6   NUL  IDLE
KEY               7   NUL  IDLE
KEY               8   NUL  IDLE
KEY               9   NUL  IDLE
KEY              10  NUL  IDLE
KEY              11  NUL  IDLE
KEY              12  NUL  IDLE
KEY              13  NUL  IDLE
KEY              14  NUL  IDLE
KEY              15  NUL  IDLE
KEY              16  NUL  IDLE
KEY              17  TRN  IDLE
KEY              18  AO6  IDLE
KEY              19  CFW  IDLE
KEY              20  RGA  IDLE
KEY              21  PRK  IDLE
KEY              22  RNP  IDLE
KEY              23  NUL  IDLE
KEY              24  PRS  IDLE
KEY              25  CHG  IDLE
KEY              26  CPN  IDLE
KEY              27  NUL  IDLE
KEY              28  NUL  IDLE
KEY              29  NUL  IDLE
KEY              30  NUL  IDLE
KEY              31  NUL  IDLE


.
 
I tried changing out TNs which is why the TN being traced is different than before.
 
So for the IP Phone to get to the Digital phone it needs to pass through a DSP for the IP/TDM conversion, I do not see a DSP in any of the traces, only the IP of the Phone.

Try LD 20
REQ prt
Type vgw

got any?
 
I actually discovered the issue, and it was exactly what you described. The DSPs were misconfigured. Everything rings everything now, thanks for y'all's help. You can close the thread.
 
Good stuff, its quite often the issue with TDM to IP issues, often missed when its PRI trunks and IP phones, people don't think about the bit in the middle.
 
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