Digital Extension always busy

[tomd110]

Hi

System mxone Version: 7.3 SP0 HF2

digi extension is always busy (outgoing calls are ok)
equ is not blocked

things I've already tried:

Blocking e
hw reset elu 33
ksexe ==> NOT ACCEPTED
EXTENSION IS BUSY

some help?

 

[inlsp05]

Reset all K unit...

PG4E

 

[tomd110]

can you name them pls.

 

[inlsp05]

KHH ==Command program for analysis and execution of commands for:
- system telephones (KS).
KLP1D ==Decodes the pressing of keys during traffic handling, for system telephones. Decodes the pressing of keys in programming mode and controls indicators and ringing signals for system telephones. The program also contains operation and maintenance functions
KLP1L ==Stores and administers the name, number, date and time about the unanswered calls for the feature Name and Number Log.
KLP1M ==Administers a specific line pick-up number (MDN) which has multiple representation via own (ODN) or additional (ADN) directory number for some other telephone.
KLP1O == Administers own (ODN) and additional (ADN) directory numbers for system telephones
KLP1T ==Traffic control program for system telephones. Receives signals from the hardware and contains operation and maintenance functions. Contains linkings to TCS monitors.

PG4E

 

[tomd110]

restart -u DER

solved my problem