I am trying to automate the entry to an IVR system that invites the caller to "dial the extension of the person you want to speak to". I have set up a DSC which is 7 digits long, 3 for site code and four for extension. I have used a DMI to delete the first 3 and add the PSTN number to get to the IVR. I want my Meridian to pause long enough for the IVR to answer then dial the last four numbers IE the local extension
I have tried using * (several different amounts) in the insert section of the DMI but that does not work.
Does anyone know of any other method by which this could be made to work or how pauses can be added
Thanks
Steve
I have tried using * (several different amounts) in the insert section of the DMI but that does not work.
Does anyone know of any other method by which this could be made to work or how pauses can be added
Thanks
Steve