Different schedules in Unity for 1 call handler 1

[ReallyRotten]

I have 1 call handler but business hours vary by day. Is there any way to set this type of schedule in Unity Connection (version 10.5). I think the answer is no, but maybe I can use transfer rules or something like that to accommodate.

 

[gnrslash4life]

Yes in the fact that each day is set. For example, you already know, Monday is 8-5, Tuesday is 7-4 etc. But if its dynamic where they are determined the end of the day before or something, then no.

Transfer rules are used for the open hours/closed hours aspect.

Certifications:
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Network+
CCENT
CCNA Voice
TVOICE
CAPPS
CIPTV1
CIPTV2

 

[ReallyRotten]

Gotcha - my problem was the user (me) not applying the schedule to the correct item. The person wanting the schedule change did not understand the difference between auto attendant and voicemail box which created some confusion. Thank you for responding!

 

[gnrslash4life]

Glad you got it sorted.

Certifications:
A+
Network+
CCENT
CCNA Voice
TVOICE
CAPPS
CIPTV1
CIPTV2