Different Greeting Tables for Different Days 1

[doughonea]

Nortel CICS with StarTalk Flash
Office is open
0900-1200,1300-1700 M-Tu
0900-1200, 1400-1900 W-Th

I would like to program a different afternoon greeting for M-Tu and W-Th.

I plan to use Greeting 1 for morning, greeting 4 for non-business, greeting 2 for M-Tu afternoon, and greeting 3 for W-Th afternoon. Maybe I am not reading the menus right, but it appears I am not able to do this, since the greetings are tied to "morning," "afternoon," "evening," etc. Am I correct, or is there a way to do this?

Thanks!

Doug

 

[allworxguy]

The Flash is limited to 4 different greetings in one day. You have too many time periods for what you want. If you eliminated the lunch hour you might be able to swing it.

Best suggestion is to record your standard greeting and use the CCR to provide an hours of operation message. "Our business hours are mon-tues x, weds-thurs y



Marv ccna

http://www.telemarv.ca

Sales, Installation & Service for Norstar, BCM, Samsung & Allworx Serving Ottawa and Eastern Ontario since 1990

 

[doughonea]

Thanks! I was afraid of that. We're going to add the "re-open" time to the lunch message, i.e., "we will re-open at 1:00PM on Monday and Tuesday, and at 2:00PM on Wednesday and Thursday."