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difference between IPO contact center and Aura Contact Center

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SYSUSER2015

Technical User
Aug 30, 2014
73
TN
Please can you tell us the difference between Avaya IP Office contact center and Avaya Aura Contact Center?

is it same application

Thank you
 
They are different CC applications, I don't have the time to specify what the differences are but which application to choose depends on the customer requirements.

"Trying is the first step to failure..." - Homer
 
IPOCC is CIE in Aura. IPO ACCS is AAC in Aura.

I'm sure there will be a comparison somewhere on the Avaya partner site, if not your Avaya CAM should be able to help.

Jamie Green

[bold]A[/bold]vaya [bold]R[/bold]egistered [bold]S[/bold]pecialist [bold]E[/bold]ngineer
 
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