DID's on a Magix 1

[chuck95]

Have a customer with a T-1. We are using two way DID's and need the calls to ring to the Auto Attendant. Right now they are going to the operator. The DID's do not match the numbering plan. What can I do to make the calls to ring to the AA? We also have local trunks in a seperate pool for local calling and they ring to the AA fine.

Chuck Berg
Performance Telecom

http://www.performancetele.com

chuck@performancetele.com During Hours
me@chucks-web.com After hours

 

[tech4ultimate]

If its a PRI you can do some digit manipulation to route the incoming calls.
Since there is no way to do digits manipulation with a regular T1 then you can consider the folowing option:
1)Renumber a calling group to match the digits coming down the T1.
2)Then make this calling group overflow to the voice mail calling group.
3)Create a mailbox in the voicemail to match this calling group and point the mailbox to the desired AA.

How step 3 is done depends on the type of voice mail system.
The overflow condidtion in step 2 can be customized to fit your needs.

 

[chuck95]

Thanks for that info. Do you see a problem with renumbering one of the gruops to 0725? That is the last 4 of the DID on a regular T-1.



Chuck Berg
Performance Telecom

http://www.performancetele.com

chuck@performancetele.com During Hours
me@chucks-web.com After hours

 

[tech4ultimate]

The Magix system will not allow renumbering with a leading zero.
For a simple solution ask the provider to change the leading digit to anything except 7 / 8 / 9 / 0.
This is assuming you have regular standard programming in thw switch.


info@ultimatecommunicationsinc.com

http://www.ultimatecommunicationsinc.com

 

[rerictruax]

You can also program your invalid destination in Lines and trunks to go to an Adjunct that is programmed in voicemail as an AA.

http://www.rettelecom.com

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