DID to ring in different Extension in addition to Console in 2000IPS

[soaressteevan]

Dear All,
I Have one client who has Neax 2000IPS, i have a quesition
They have DID incoming call example:8943xxx, the pilot call comes to the Main attendant console, i want the destination of incoming call to ring in 2 more digital stations in addition to Attendant console.

is it possible? if yes which is the related command? please let me know,thanks in advance.
I HAVE FOLLOWED FOLLOWING COMMANDS:
3002>100>18(ISDN INDIAL)
7600>XXX>D14

 

[belevedere]

Since you have that DID terminating at an attendant console, it cannot appear or ring anywhere else at the same time. You could try attendant overflow, but that occurs after a timer is satisified.

 

[OzzieGeorge]

It is possible to have the did terminating at both the attendant console and as a trunk line (Direct) appearance and whilst I have never tried it, the manual says it can be done! See CMD 76X (01-04) First data XXX (DID No) secomd data D11. In therory you can then assign that trunk line as a line appearance on a DTerm!

Like I say, I have never tried to do this but the manual implies it is possible!

 

[soaressteevan]

1.is there attendant overflow feature? i could't find it. only TAS is there.

2.so that means i have to program one touch buttons on Dterm for Trunks, that means i can program 8 trunk lines on the phone? else how it can be Trunk appearence?(D11)

 

[belevedere]

If the DID is coming in via a PRI, then D11, ATTCON + Direct trunk will not help you. You would need to know what trunk the DID is coming in on. So you would need 23 trunk appearances. As for ATTN Overflow,
CMDs; 35173, 5131.

 

[soaressteevan]

Thanks Belevedere, i will try this, i think this will solve my problem.

 

[soaressteevan]

Hey Belevedere ,

it worked...!

Thanks for the support.