DID starting with 9

[StephenWyker]

OK, before I posted, I did my research but was hoping someone could provide me a little more realistic work around.

I have several DIDs that were converted that start with 9, such as 9191, 9161, etc. The owner here will NOT budge just dropping these numbers and staying with the standard DID pool.

Without making every user dial 7 or something stupid to get an outside line, is there anything else I can do? All my DIDs in our pool start with 8, so I can't even use that... ARG!!!

Thanks in advance!

 

[3Sixty]

I have had this problem in the past and there is nothing you can do but use a different number to access the pool. I used 0 to access the lines. The other option is if they have the right sort of phones is to program a key with the line and tell them to use the key.

Marshall

http://www.marshallshouse.co.uk

 

[StephenWyker]

I tried 0 and it didn't seem to work.... does it have some other function? I am using a PRI ....

 

[hawkflorida]

There are two work arounds that immediately come to my mind. They may not be applicable in your case but have served us well. The service provider should be able to convert the 9xxx DID number to different received numbers that will acceptable to you but will still appear to the calling party as the 9xxx DID number. Or, have them send more than 4 digits and just change the Target Line recieved number length with an acceptable leading digit. These are just two ways to deal these issues. Also, you can be creative in using routing services to solve other dialing out conflicts if you have them.

Good luck.

Consulting -
"If You're Not A Part Of The Solution, There's Good Money To Be Made In Prolonging The Problem."

 

[biv343]

You can break out your destination codes to not include the numbers that have been ported (such as your 9191, 9161, etc).

Takes a bit of work, but it can be done.

 

[StephenWyker]

I only have 3 numbers ... can you go into a bit more detail on how to do that?

 

[biv343]

It would look something like the following:

919A (unassign '1' as the wildcard)
916A (unassign '1' as the wildcard)
911
91A
9911
991A
9A

This means that 9191 will be available to program as a target line. Keep in mind that this will give you problems if you dial any numbers in the 91X or 61X area codes you'll have problems (such as 918, 616, etc). This may or may not be a viable solution for you.

Things like this make me wish for an IDC table like the big switches have....

 

[3Sixty]

The reason why 0 is unavailable is because it is on the direct dial extension.You need to set this to none under general settings.

marshall

http://www.marshallshouse.co.uk