Jun 7, 2021 #1 Shivrohi Technical User May 22, 2020 103 CA Hi Everyone Could someone please tell me how to identify which DID is pointing to which skillset in Avaya Aura Contact Centre ? Regards Rohit Khajuria
Hi Everyone Could someone please tell me how to identify which DID is pointing to which skillset in Avaya Aura Contact Centre ? Regards Rohit Khajuria
Jun 7, 2021 1 #2 ramsay Technical User Nov 28, 2008 33 AU You would see this in the master script on the AACC Ramsay Upvote 0 Downvote
Jun 8, 2021 Thread starter #3 Shivrohi Technical User May 22, 2020 103 CA Thanks Ramsay Upvote 0 Downvote