We had a tech change a DID per the customer request to another extension. The customer later realized that number had been going to the AA greeting for a small company they rent some offices to. It is AA2 but I cannot figure out how to route the DID to AA2. Drop down only shows Hunt Group 7 - VMS AA. T1 on T1 module.
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DID needs to route to AA2 - Partner ACS with Partner Messaging
- Thread starter 56FRLN
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TouchToneTommy
Vendor
Never used the T1 module (well did once, but customer couldn't handle the call flows and it came out after 6 months), but you could route to an extension that covers to voicemail, where an auto attendant is assigned to the extension instead of a mailbox.
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