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DID line appearance when calling out 1

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thehive

IS-IT--Management
Feb 10, 2012
5
CA
Hi,
I have a number of DID lines on my PRI and I am on IP Office release 8.

I want to have my DID line when calling out show the main PRI number, and when I change the number in the incoming call route to line group id 0 when the user from the DID calls out externally it shows the DID number however I want it to show the main PRI pilot number.

How can I set this? Or create the correct path.
John
 
Change it under ARS. For each entry under tel number, after the N add sxxxxxxxxxx (where the x's represent the main number). The s stands for send. As long as your tel provider allows the system to over ride, that will do the trick.
 
How would I enter that it into my ARS
Code:SXXXXXXXXXXN
Feature:?
Telephone Number:
Line Group ID: I have 2: O and 10
Locale

Currently I have in there I have which I beleive shows the DID number not the main number:
Code:XXXXXXXXXXN
Feature: Dial 3K1
Telephone Number: N
Line Group ID: 0
Locale: blank

 
For each user that you want to dial out with their DID, add a short code in their user tab.

Code = 9N
feature = Dial
telephone number = NSXXXXXXXXXX (the X is the number you want to send)
line group id: = 50: Main

This is working for a user that I want to send different outbound caller id.
 
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