DID incoming ring to AA

[ljclives]

I have a DID set to ring one extension. Customer is complaining that it goes to the AA after only 3 rings. How do I bump that up to 5 or 6 rings? Thanks in advance

 

[curlycord]

Go into AA/Lines then Line XXX and set the Ring Count

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Toronto, CAN

 

[exsmogger]

Check the AA rings for that target line in the voicemail. If the AA isn't programmed to answer the target line then check the call forward-no answer settings for that extension.

Brian Cox
Georgia Telephone

http://Georgia-Telephone.com

http://www.linkedin.com/in/briancox1952