ucleadguitar
Technical User
Now that we are on a PRI only Trunk I am trying to mirror the system to match what we had with Analog Lines. We have about 15 different numbers on PRI but only one of these numbers is used for DID currently.
I would like the other 14 numbers to ring the headsets which are set to ring immediately for 4 rings prior to going to Auto Attendant. However, once I setup the 1 line for DID the other lines start going to Extension 10 since they are not on the DID Routing Table. So currently, everything is going directly to Auto Attendant without ringing. IS there a way to setup a delay on Auto Attendant when using DID or am I doing something else wrong?
I would like the other 14 numbers to ring the headsets which are set to ring immediately for 4 rings prior to going to Auto Attendant. However, once I setup the 1 line for DID the other lines start going to Extension 10 since they are not on the DID Routing Table. So currently, everything is going directly to Auto Attendant without ringing. IS there a way to setup a delay on Auto Attendant when using DID or am I doing something else wrong?
