DID call into ACD

[TIMBWI]

I cannot get a DID call into the Prelude ACD system it only allows up to line 120 to be added. So I cannot add the target line. How can I get around this.

Thanks
Tim

 

[jerryreeve]

You have to assign the target lines to a physical phone and then have that phone forward to the target dn of the acd group. put the phone somewhere where the ring will not bother people or someone will mess it up for ya

JerryReeve
Communications Systems Int'l
com-sys.com