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Diamond modem help

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mantis

mantis

Technical User
Mar 14, 2001
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0
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US
HI
I have a 56k internal modem (Diamond SupraExpress 56i V PRO)

but cant get it to work , when I try to dial up it starts to dial then immediately disconnects, the screen goes blue and I get the following:-
DPAL ERROR
DP_soft reset_get_spx_ID error.... in file .\dplib.c at line 1732
press any key to continue

after pressing any key I get the message that the modem is not responding make sure it is switched on etc
any help please
 
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