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Dialplan question

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ktripp

MIS
Jul 23, 2001
173
US
NEC
AspireWebPro
6.2.1
GE Release, M/L

KTS Type Large
Main Software General Overseas 07.00
Database V10.0H
PC Programming 5.00e

I'm a NEC newbee here (Avaya backgroun). I'm trying to help assist one of our sites who has the above pbx. It appears to have a web interface for programming. I'm trying to understand how the dialplan works. I know I'm asking a lot here, but could someone point me in the right direction in how to understand it a bit more? They appear to have two NEC's connected together due to the size of the user population. I was told by them that the PBX's cannot overlap blocks within the same digit. For exampmle 1000-1499 on one pbx and other 1500-1999. They said this was not possible. So they have 1xxx on one pbx and 2xxx and 4xxx on the other, both connected together via pri I suspect. To me, this just doesn't make sense. We're trying to consolidate non-DID digits to make life simpler for everyone.

Any suggestions?
Thanks,

Ken
 
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