Dialing via T1 hangs up as soon as last digit dialed.

[kamit]

We just started experiencing a problem where, when dialing out via our PRI T1, it hangs up immediately after dialing the last digit.

Here is how we dial: 91234567890; as soon as the 0 is hit, the line hangs up.

We have a dual T1 solution. The first T is 23 voice/1 D channel going into slot 4 of the MICS. The second T is 11 voice, 12 data, and 1 D channel that first goes to an add/drop csu/dsu then to slot 3 of the MICS.

I have a trouble ticket that has been open for a couple of days now with our provider, good old AT&T, and no indication of where the problem is.

Anyone with any ideas, it would be greatly appreciated.

Thanks

 

[Roldan]

have you always had 2 T1's cause if you have , and no one has done any changes to your "Routes" or "Public Dn Length", doesn't sound like the Norsar is the issue.

 

[kamit]

We used to have only one T1 with 20 voice, no PRI. It was cut over to the new T1's about 2 months ago, and just recently this dialing out problem has arisen.

 

[mroberts]

If it has been working fine up til now then your issue is with the provider. They should either find the problem remotely or bring out a TBerd and test from the DTI cards. MRoberts
mroberts@americaii.com
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