Dialing Rules, how to?! 1

[HopnDude]

Where I work we have CCM/Unity Vr. 4.X. We've also got three active sites that are Managed by CISCO's phone system setup. Our location is the Corporate and the phone's are on from the time someone arrives till close, as for our other two locations the phones only need be turned on at 9 a.m. and off by 9 p.m. But the kicker is that the two locations have 4 phone lines a piece. On one location they have 1 number that doesn't obey the call times and is a number that the employees can call to tell someone they are going to be late or that they are sick and not able to make it into work.

XXX-8186
XXX-8031*
XXX-8745
XXX-1299

out of these phone numbers I need one (XXX-8031) to disobey the call times so that the employees can call in if they need too. How would I go about doing this?

 

[jeter]

I'm thinking that extension mobilty can be used here... The user could log on and use thier normal extensions and log off to use a basic setup...

Some people are like slinkies.
Not really good for anything but they bring a smile to your face when pushed down the stairs.


Tek-TIP Member 19,650

 

[HopnDude]

What do you mean by extension mobility? I don't have much time in with our CCM or Unity servers. I'm only a PC tech for where I work at, and I've been trying to fix what our last NetAdmin messed up on it. I've gotten alot of things straightened out on my own, but this was a request a few weeks ago to see if I would be able to do this.

 

[jeter]

Refer to the link below for more complete information...

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/admin/3_2_1/ccmsys/a07hotel.html

Some people are like slinkies.
Not really good for anything but they bring a smile to your face when pushed down the stairs.


Tek-TIP Member 19,650

 

[pndscm]

Sounds like you have Time of Day routing in use. Take the XXX-8031 out of the TOD partition and put it in a partition that is available at all times.

 

[soleman52]

Why don't you set up a cti route point for 8031 and point it to a call handler in unity with messaging capability..
this way they can leave a message saying they won't be in today.....