Dialing plan trouble on a BCM 400 1

[Crowtalks]

We have a BCM 400 that we are renting the IP phones and system services to the customer as a centrex product with a PRI.
Because of this, we have to allow the customer to dial '911' directly, instead of dialing 9 (access) then 911 to comply with an FCC ruling that covers centrex.
I know that there is a dialing plan area under general settings that appears to have a 911 DN and it mentions enbloc dialing. I tried to set up dialing translations in the AA but was unsuccesful.
Any help would be appreciated

 

[3Sixty]

Do you want to dial 911 with the 9 inserted before the 911. If so you need to use call routing and destination codes on the BCM not the call pilot.

Hope this helps

Marshall

 

[3Sixty]

You might want to increase the length of digits in the dial plan on the BCM in general settings ----- dn lengths public number as well. The default for the digit 9 is 3 you will need to change this to 4.

Marshall

 

[Crowtalks]

Thanks for the replies.
I read thru my BCM books and figured it out last night. I had to dump the '9' destination code and build new ones using 3 digits plus different absorption lengths and wild cards. Works like a charm. It had been several months since I had fooled around with destination codes so my brain didn't want to function.

 

[biv343]

You can "cheat" a little bit using the wildcards if you don't want to type in 912,913, etc. Build the destination codes as the following:

911
9911
9A
99A
91A

Point to the proper routes, absorb as necessary, and you're all set.

 

[3Sixty]

I would have put an example up but I am in the UK an figured the detination digits would be different.I did not want to confuse the issue. We dial 999 for emergency services rather than 911.

Marshall

 

[Crowtalks]

Thanks for all your help and replies, guys. If I hadn't been albe to figure it out, you sure would have lighted the way

 

[3Sixty]

Did you get it setup ok.

I was thinking about an FAQ for this on my site.

Do you think it would be beneficial????

Marshall

 

[Crowtalks]

Yeah, it set up fine once I went to multiple digit destination codes. After I entered the first one and tested it (911), it came back to me and I built enough codes and wildcards to cover 0, long distance, and all the local NXXs we have.

I think a FAQ would be helpful.