Dialing Paging rout ACOD from outside PBX 1

[duncman]

I have a paging rout that I allow users to dial the ACOD. I have a CS1000mg and also have Cisco Voip on the same site and dialing plan using CDP. Currently we can 5 digit dial any cisco or Nortel set. Anyone know if there is a way to allow Users on the Cisco side the ability to Dial my Paging rout ACOD.

 

[Firebird Scrambler]

Check that your paging route has no TARG's against it. You might have to try and set up a dummy number on a ACD queue or Phamtom DN with the NCFW or DCFW set to the paging route.

All the best

Firebird Scrambler
Meridian 1 / Succession and BCM / Norstar Programmer in the UK

http://www.linkedin.com/in/davidbromley

If it's working, then leave it alone!.

 

[duncman]

No TARG and I tried the ACD NCFW to the ACCOD but I'm just geting fast busy. I thought maybe there was a prompt that blocks or unblocks calls directly ro a Rout ACOD..But not sure.

 

[Firebird Scrambler]

I've found this which might help below

Unable to access a paging route (Tannoy) over ITG or MCDN Q931 link.

Paging route data block needs the prompt NACC changing from PGNR to PGNU.

Unable to dial over a TIE route to a meridian then out on a Paging trunk to a Tannoy
The facility is not supported via DPNSS

TYPE RDB
CUST 00
DMOD
ROUT 51
DES PAGING
TKTP PAG
NPID_TBL_NUM 0
NACC PGNR Change to PGNU to allow access from a TIE (ITG or Q931) route
ESN NO

All the best

Firebird Scrambler
Meridian 1 / Succession and BCM / Norstar Programmer in the UK

http://www.linkedin.com/in/davidbromley

If it's working, then leave it alone!.

 

[duncman]

PGNU it is. Yes that worked...Thanks..

 

[hawks]

nice find firebird