Where is the option set in a Legend to program in the option to dial 9. Right now the system I'm working on, the people using the phone have to dial 2 9's, one to get an outside line and the second because they have centrex lines. Please help/advise. I'm searching through the options in the programming and don't see where that is set. Thanks.
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dialing 9 to get outside line.....
- Thread starter eseibert
- Start date
kristiandg
Programmer
If they have to dial two 9's, the second 9 is outside of the control of the system. If you're using ARS, you could program the system to automatically insert the 9 if its in the default local calling group. Then, for your on-centrex calls, put them in their own ARS table and have the system not insert a 9 for those matching patterns.
Hope this helps...
Kris
Hope this helps...
Kris
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