Dialing 777 on VS mail rings busy? 3

[hofer]

I'm brand-spanking new to Lucent partner systems and I'm in the process of building a system for a friend. I have a 5 slot carrier filled as follows: 1-206e module v4.1, 2-206e module v3.1, 3-Plus processor v4.0, 4-Partner mail VS v5.0 (2 port card), 5-empty. I'm using a MLS-12D as the system phone on extension 10.

I've tryed <intercom> 777 to access voice mail and it doesn't work. When I press the third 7 I receive a busy signal.

Any thoughts?

 

[MattWray]

You have not programmed th VM ports. Try this FEATURE 00 Left intercom twice, #505 Hunt group 7 and Depending on what VM you have try assigning these ports first: 26 and 27. If you have R1 try 22 and 23. Matt Wray
CCNA, MCP
mwray77518@yahoo.com

 

[hofer]

Is there a quick way to reset my partner plus 4.0 processor and voice mail VS 5.0 to factory defaults?

 

[MattWray]

Go into the VM system - &quot;int 777&quot; at the voice menu enter 99# for Admin functions and the default password is - 2537. Then press 9 and you are into the main VM programming menu system. At any time just press 98925327. You will hear the voice prompt telling you &quot;the system will now be reset to factory default settings - goodbye&quot;. That is per drewmich. There is a code to reset the whole switch, but I can't remember it. I really don't think you would want to do that tho...
Matt Wray
CCNA, MCP
mwray77518@yahoo.com

 

[boom10boom]

according to what you have installed. Enter F00 left intercom twice the #505, hunt group 7. insert ports 23,24. If these are not right try calling ports untill VMS picks up (These will be the numbers you assign in hunt 7).

 

[TouchToneTommy]

Actually, let's see: Partner Plus, so the first slot with a 206 is extensions 10 through 15; second slot with 206 is 16 through 21; third slot is the processor, fourth slot is the voice mail, that slot is extensions 22 through 27.

Since it's a VS mail, it uses the last 2 or 4 extensions, depending on the port/mailbox card inserted, and Hofer says it's a 2-port. So, the extensions to put into Hunt Group 7 are 26 and 27.

FEATURE 00
Left INTERCOM twice
#505 - 7 - 26 - 1
#505 - 7 - 27 - 1
#306 - 26 - 10 (transfer return calls go to Ext. 10)
#306 - 27 - 10
FEATURE 00

If you have already been programming and might have other extensions in Group 7, be sure to take anything other than 26 and 27 OUT.

#505 - 7 - XX - 2 (where XX is the extension No.)