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dial up networking issue 1

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sickss

IS-IT--Management
Sep 17, 2002
26
0
0
US
Getting this message dialing to ISP.

Checking network protocol connections....

TCP/IP reported error 2. The system cannot find the file specified.


any ideas would be greatly appreciated.

Dennis
 
Have you been able to dial the isp previously?
Looks like you have an issue witht the tcp ip stack.


"Sometimes I do not know but I try hard"- R.F. Haughty 1923
 
Have you installed or updated anything recently?


"Sometimes I do not know but I try hard"- R.F. Haughty 1923
 
yes... and yes... we just finished installing a new MB, Processor, Memory.

Dennis
 
Hi,
Go to the properties of the adapter that you are connecting to the internet with and uninstall TCPIP. Restart then reinstall TCPIP.

"Sometimes I do not know but I try hard"- R.F. Haughty 1923
 
no change. same thing.

Dennis
 
kippy13,

You cannot remove TCP/IP in any normal fashion under XP.

And, you know it!

 
If you cant do it then why is sickss saying that he did and is now experiencing the same thing?

"Sometimes I do not know but I try hard"- R.F. Haughty 1923
 
sure you can...

replace tcpip.sys
tcpip6.sys
tcpsrv.dll
winsock.dll


(you just can't do it exactly how kippy explained, But I knew what he ment!)

Dennis
 
Anyway, still hasnt solved the problem.
Any ideas bcastner?

"Sometimes I do not know but I try hard"- R.F. Haughty 1923
 
General description of the problem:
"This problem may be caused by an invalid network adapter entry in the registry."

This can be a really tough one.

Boot into Safe Mode.
Go to Device Manager.
View, Show all hidden devices.
Remove all dial-up adapters.
Boot into Normal mode and let it reinstall the dial-up adapter.
Boot into Safe Mode again.
Go to Device Manager, Show all hidden devices, and remove all network adapters (non-dial up).
Reboot into normal mode.
Run this:
Reboot into normal mode and test.
 
sickss,

Removing those files will not remove TCP/IP, and the Windows File Protection system will simply restore them.

The closest to a uninstall/reinstall of TCP/IP I have managed (Warning: note for the faint of heart):

1: Delete registry keys

A) Open Regedit from the Run line
B) Go to both of the following keys, export each of them, and then delete them:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Winsock
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Winsock2
C) Restart the computer

NOTE: It is important to restart the computer after deleting the Winsock keys. Doing so causes the XP operating system to recreate shell entries for those two
keys. If this is not done, the next step does not work correctly.

2: Install TCP/IP on top of itself

A) Open the properties window of the network connection
B) Click Install
C) Click Protocol, then Add
D) Click Have Disk
E) Type the path to the nettcpip.inf file, c:\windows\inf and click OK (Not Browse)
F) You should now see "Internet Protocol (TCP/IP)" in the list of available protocols. Select it and click OK.
G) Restart the computer

When the computer reboots you will have functional Winsock keys.

If the network connection properties contained more than the following three items: Client for Microsoft Networks, File and Printer Sharing for Microsoft Networks, and TCP/IP, then the additional items may need to be removed in order to restore browsing. If those items are needed they can be reinstalled. The reason for removing them is due to those items placing entries into the Winsock keys and those entries will no longer be there.

Side effects and possible problems:

This method will restore basic functionality to the Winsock keys, but is not a complete rebuild. On a default install of Windows XP the registry key: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Winsock2\ParametersProtocol_Catalog9\Catalog_Entries - will have 11 sub-keys. When applying this method, the Catalog_Entries will only have three sub-keys. However, it works and there does not appear to be any side effects. The missing entries relate back to the:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces key.

Also, third-party proxy software or firewalls may need to be reinstalled.

To avoid the reistry problem, restore now a full set of registry entries with this utility:
Other protocols and firewalls, etc. likely will have to be reinstalled.
 
Yet again bcastner, your wisdom amazes me.
Thanks for putting me straight on that one.
Hopefully your tips will help sickss.

"Sometimes I do not know but I try hard"- R.F. Haughty 1923
 
I hope so too, as the last alternative I can think of would be to do a repair reinstallation of XP, with the following additions:

. Use Device Manager and uninstall all Network Adapters
. Remove all network adapters from the machine
. Do the repair reinstall of XP
. Add the adapters back one at a time.
 
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