Dial-up connection freezes (and thaws) periodically

[etarhan]

Hi,

My system has a Gigabyte MB, Zoltrix HSF 56K modem and all the other usual bits and pieces. I use W2K Pro.

I connect to internet through my ISP without problems. Generally, the connection speed is 45.2K. I don't have any problems in throughput (when it works).

When I'm connected, I usually open more than 1 IE window and sometimes I do some AV prog updates and so on.

My problem is that, approximately every 15 minutes, all the traffic ceases without any error message (except the timeouts on the screens that are open). I see that my computer is trying to kick the line but nothing comes
in. This lasts approximately 2-3 minutes, and suddenly everything turns back to normal. active screens are filled as expected, and a refresh on the timed-out screens work as expected.

Modem log does not give any indication (W2K modem log is very uninstructive)

I will welcome any suggestion, including advice some monitor programs which will enable me to see the last actions just before the freeze.

Can you help?

--
Regards,
Engin

 

[kestrel1]

Have you checked your PC for virus's. I only say that because I have had two laptops come into me with a similar problem to this & they both had the NACHI worm virus. To remove this virus you will need to go to the McAfee website where they have a special removal program for this virus. Just one note on this is that the virus scanner that I was using picked up the virus & said it had removed it, but it turns out the virus was still on one of the machines until I used the removal tool from McAfee.
This is only a thought & may not be your problem.