Dial-up connected but unable to browse internet with IE6

[spinneman]

Hello Everyone!
I am having the same problem Rhort(Home > Forums > Data Transmission > Communication Protocols > TCP/IP Forum
Connected to ‘net - unable to browse
thread581-825114) was having.
While connected through dial-up I keep getting the IE error screen "This page cannot be displayed...... Cannot find server or DNS error"

I have a P4 1.6 with XPSP1+updates, IE6SP1+updates, Norton Antivirus and Internet Security running on it. I think the last thing I did was install an update... it could have been either an XP or an IE update I'm not so sure anymore(having problems with my short-term memory).

I tried entering the ISP's given DNS server adresses, but there was no answer there. Found this thread581-825114 and first tried winsockfix.exe(although downloaded it from another site, because 'shaw'-link isn't valid anymore). Thought it would help but it didn't. Then tried it again and having no luck with that, tried the netsh.exe(twice!) but still no choir music. So conclusion is I'm at a loss. Maybe it's something simple that I just don't see.... does anyone here see it?
Thank you guys.

 

[bcastner]

. run WinsockFix. Test. faq779-4625
. if no joy, ignore the registry edits, but follow this section of MS KB:

http://support.microsoft.com/?kbid=811259

Note Restart the computer after you run the WinsockFix. Doing so causes the Windows XP operating system to create new shell entries for the two winsock keys. If you do not restart the computer, the next step does not work correctly.

Step 2: Install TCP/IP
Right-click the network connection, and then click Properties.
Click Install.
Click Protocol, and then click Add.
Click Have Disk.
Type C:\Windows\inf, and then click OK.
On the list of available protocols, click Internet Protocol (TCP/IP), and then click OK.
Restart the computer.

 

[spinneman]

Thank you for your prompt reply mr. Castner. I will try it as soon as possible and let you know.

 

[spinneman]

Mr. Castner I would like to thank you for the provided help but, it could not solve my problem. Maybe I did something wrong while troubleshooting I don't know but, I put back an image of my hard drive and thus solved my problem the hard way. Thanks anyway. Kind regards, Evert Dinmahomed.

 

[bcastner]

Consider the next time instead of the re-image a slightly less drastic step:

http://support.microsoft.com:80/support/kb/articles/q315/3/41.asp&NoWebContent=1

This preserves your installed applications and data, but you will have to spend a little time at Windows Update (firewall enabled) to restore any Hotfixes or Service Packs.

Best regards,
Bill Castner