Dial tone, but can't dial out

[robakabobbo]

Greetings, I don't know if I am missing the obvious or what. I'm racking my brains!
I have an analog line that just, stopped working. Ok check it coming back. I'm good at my phone room. I go to the next hop, Have dial tone but I can't dial a thing. It's like the phone doesn't recognize anything. Tried 4 other phones. Same things. There is a slight hum on the line. I've rebuilt this phone on different TN's different cards and also different portions on the block. AM I missing something. I even ran new wiring. Same thing. I'm out of ideas. Anything I might be missing.

 

[KCFLHRC]

So it works fine in the phone room but doesn't at the location?

 

[robakabobbo]

Correct, I have other phones that are working through this block. I also moved the phone to various locations on the 66 block.

 

[KCFLHRC]

Interesting problem. It has to be cabling

 

[robakabobbo]

I swapped the pair too. Could it be at the 66 block? could i be missing something in the programming like dtmf, heck I don't know. I've dont so many phones before, like who knows.

 

[KCFLHRC]

If it works at the switch it isn't programming

 

[StanleySteamer]

Long shot -
Some very old touch tone phones were polarity sensitive. So you could try reversing the tip and ring of the pair.

 

[robakabobbo]

I did swap the pair and then everything went dead.

 

[KCFLHRC]

So let me understand this correctly. You have a TN with dial tone at the PBX and it works. You cross connect it to the feeder pair and it doesn't work at the feeder block, correct?

 

[RickyPone]

Sounds like you have the tip and ring split or double punched somewhere. Meaning the tip or ring of one tn used with the tip and ring of another.

 

[Firebird Scrambler]

The only safe way is to use a tone set or loop the cable and use a meter to check the pair out.

Firebird Scrambler
Nortel and Avaya Meridian 1 / Succession and BCM / Norstar Programmer

Very advance high level knowledge on the Linux BCM phone system.

Website

http://somertel.com

 

[robakabobbo]

It got really weird. I just finished up on this. I actually re did the 66 block. Before I did that, I took a buttset to it, and i could dial from it. But yet not from an actual analog set. Thanks for the help/input.

 

[KCFLHRC]

Kinda strange, however, a butt set doesn't have all the circuitry an analog phone does so that may have been your issue all along.