Another "newbie" question... after searching the group I think this is an "outstanding issue" with IPO right now, but I thought I'd check just to be sure.
Documentation states, "The [Dial By Name] action has True and False connection results. If the caller does not make a selection, the False result connection is used."
Unfortunately, from my testing, if the caller does not make a selection, nothing happens, IPO just continues to wait (and wait... and wait) for a selection to be made. The only way that I have found to get a FALSE result is to press #.
Can anyone shed some light on this for me?
Thanks in advance!
Mark
Documentation states, "The [Dial By Name] action has True and False connection results. If the caller does not make a selection, the False result connection is used."
Unfortunately, from my testing, if the caller does not make a selection, nothing happens, IPO just continues to wait (and wait... and wait) for a selection to be made. The only way that I have found to get a FALSE result is to press #.
Can anyone shed some light on this for me?
Thanks in advance!
Mark