Hello everyone, I was recently made aware of a problem where the dial by name option is no longer available by pressing '1' from the main caller's menu. This is the main open trees system greeting. I do not have the documentation on how this was setup. I tried using CDR to see which mbx is answering, but the callee field is blank. There is also nothing listed for port monitoring. Does anyone have any ideas how to troubleshoot this. I don't want to rebuild since we already have a cutom greeting that all users are accustomed to. Thank you for your help...