Dial 9 plus four digit extension to reach internal extension

[Joemjauser]

Hi,

I have a CM 5.2 with a multi-tennant environment where all tennants have their own analog CO trunks. The Main office for the complex is extension 2222. They are asking me if the system can be programmed so if a tennant dials 9, 2222 it can route to the main office internally. "9" is currently the access code for an outside line and I cant figure out how to direct 9,2222 to stay out of the ARS.

Thanks!

Joe

 

[avayasmith]

change ars digit-conversion 0 (or 2 if you like, doesn't matter really, 0 will show you the whole table from the beginning).