Diailing Stored Contacts on ONE-X without 9 as access code

[koulioumbis]

Hello Team
How is possible to dial a contact stored in ONE-X PORTAL by clicking it without entering the 9 as line access code?
If the user edits and stores the contact number with 9 in front of the contact then the incoming call is not getting identified as a call from the contact as the incoming call is from the exact contact number without 9.

THANKS

Nikos

 

[derfloh]

You have to adjust the trunk settings to add 9 as a prefix to the incoming caller ID.

IP Office remote service

https://www.fwilke.com/home

Fixed price SIP trunk configuration:

https://www.fwilke.com/en/ip-office-sip-trunk-en/

CLI based cale blocking:

https://blog.fwilke.com/ip-office-block-calls-from-specific-cli/

SCN fallback over PSTN:

https://blog.fwilke.com/ip-office-scn-fallback/

 

[koulioumbis]

Yes I can do this but then all the users will see the 9XXXXXXXXXX calls on their sets in case they do not have stored contacts with the 9 before the actual number. So this will solve my problem with a few users and will generate another problem with the most of the users. Correct?

Nikos

 

[TouchToneTommy]

https://www.ipofficeassistance.com/tag/bypass-9/

 

[sizbut]

If you have a 9N/N/Dial/ARS50 system shortcode for outgoing external calls, add ?/./Dial/ARS50 and then people (and apps) can dial without a prefix.

Stuck in a never ending cycle of file copying.