DI-624S & VPN Connection

[nanupam]

Hello Everybody,
I had D-Link DI-614 802.11B router and over the weekend I bought DI-624S (SuperG-108Mbps) thinking it will be an upgrade as my laptop is G I thought it will give me better speed. Well, it did gave me better speed but put me out of business. I have two company laptops. One has Cisco VPN software and other has AT&T VPN software (2 different clients, I am a consultant). Both these VPN worked fine with old router. Now, I can connect to CISCO VPN when hard-wired but doesn't work wireless. AT&T doesn't work altogether. I spent 7 hours yesterday and changed all possible options but doesn't seem to work. I called D-Link and after spending 30 minutes rep told me to return the router to retailer. I am not buying into it because she might have just ran out of her script to answer the questions. Does anyone have any ideas? I would really like to keep this router.

Thanks

 

[Spirit]

I am with the support tech on this one.

I'd return the router and get another one (I presume, you have refreshed the firmware) however I'd have my doubts about its compatability with the Cisco VPN.

I searched the forum and see that this is a common issue previous questions regard other clients but the principle should be the same;

http://support.dlink.com/faq/view.asp?prod_id=1153

I'd wonder what sort of encryption / authentication that your AT&T and the Cisco VPN software uses? I doubt whether the router handles it. Are you using IPSec?

You could compare your old routers' settings and try to duplicate them.

Iain

 

[Spirit]

Sorry forgot to add have a look at;

thread463-778822

Iain