DGC QUE & VOICE MAIL

[SYQUEST]

I am setting up a Direct Group Calling QUE for my customer consisting of 3 stations. How do I program the QUE to go to Voice Mail when the console is in nite mode? I read thru the manuals, but could not find any reference or examples of DGCs with VM. See the printout below of group 789:

-------------------------------------------
A DIRECT GROUP CALLING INFORMATION

A Group # : 789 Group Type : AutoLogin
A Call Distribution Type : CIRCULAR

A PryAnn No. EXT # LABEL
A 1
A 2
A 3
A 4
A 5
A 6
A 7
A 8
A 9
A 10
A Secondary Announcement Ext # :
A Time Between Delay Announcements: 0
A Repeat Secondary Announcement: No

A Message Waiting Station :

A Queue Control Limit: 2
A Calls_in_queue Threshold 1: 1
A Calls_in_queue Threshold 2: 1
A Calls_in_queue Threshold 3: 1
A External Alert ext # :
A Overflow Threshold (#) : 1
A Overflow Threshold (Time): 0
A Prompt Based Overflow Option: No
A Overflow to DGC group # : 800

A Group Coverage :

A Member No. EXT # LABEL
A 1 444 PARTS
A 2 445 PARTS
A 3 446 PARTS
A 4
A 5
A 6
A 7
A 8
A 9
A 10
A 11
A 12
A 13
A 14
A 15
A 16
A 17
A 18
A 19
A 20

A LINES :
-------------------------------------------
The only time it should go to VM is when the console is in nite mode.

Thanks in advance...

....JIM....

 

[Pepperz]

Is the operator a QCC? If so, if goes to VM at night, the DCG should go to VM at night also.

Pepperz@newper.net